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  • đź’ˇUsing this Academy
  • Getting Started
    • Creating your first venue
  • Hardware & Installation
    • Installation Guides
      • MikroTik
        • Winbox
        • WebFig
        • MikroTik Script Generator
        • VLANs & Additional APs
          • Add VLAN on MikroTik
          • Add additional APs to MikroTik
          • Whitelist a device in the guest network
          • UniFi APs and MikroTik
        • Connection Guide
      • Ubiquiti
        • Ubiquiti UniFi
        • Creating access credentials
        • Installing remote access tunnel
        • Guest network for physical ports
        • Ubiquiti UniFi Legacy
          • Overview
          • Controller configuration
            • New interface version
            • Legacy interface version
          • File upload
            • Cloud Key
            • Dream Machine
            • Software Controller
      • Ruckus
        • Ruckus ZoneDirector
        • Ruckus Unleashed
        • Ruckus Virtual SmartZone
      • Cisco
        • Cisco Catalyst
        • Cisco Meraki
        • Cisco Meraki - add Social WiFi account to your dashboard
        • Cisco WLC
      • TP-Link
        • TP-Link Omada
        • TP-Link Omada (Legacy)
      • Juniper Mist
      • Ruijie
      • Zyxel Nebula
      • OpenMesh
      • Huawei AC / FAT AP
      • Extreme Networks
        • WiNG Controller
        • Extreme Cloud IQ
      • Aruba
        • Aruba Central
        • Aruba IAP
        • Aruba Instant On
      • Alcatel-Lucent
        • OmniVista Cirrus
        • Alcatel-Lucent Express
      • Fortinet
        • FortiGate / FortiWiFi
        • FortiAP
      • Grandstream
        • Direct access
        • GWN Cloud
      • Aerohive
      • Teltonika
      • TanazaOS
      • IgniteNet
      • Cambium Networks
        • cnPilot
        • cnMaestro
      • DrayTek Vigor
      • DCN
    • Hardware FAQs
      • Recommended devices
      • Set network limits
      • How to set up session timeouts on MikroTik devices
      • Change MikroTik SSID
      • Why is there no Meraki GO integration?
      • Configure devices to make YouTube widget work
    • Setup FAQs
      • Login process
      • QR codes and Social WiFi
      • Troubleshooting
      • Setting up your first AnyDesk session
      • How to export configuration from a MikroTik device?
      • How to create HAR file on different internet browsers
      • What benefit is editable radius secret?
      • Can I charge customers for WiFi access?
      • Understanding Access Point statuses?
  • Dashboard Guides
    • Dashboard Guides
      • Location Management
        • How to add a new Project
        • How to add a new Venue
        • Duplicate a Venue design within a Project
        • What is the difference between a Project and a Venue?
        • How do I delete a Project or Venue
      • WiFi Splash Pages
        • How to add a Pre-Login Page
        • How to copy Login pages to other Venues in a Project
        • How to change the opt in slider to a button
        • Adding YouTube widget
        • Adding a countdown delay on the Pre-Login Page
        • Login button options
        • Embed Instagram posts on your Welcome Page
      • Online Reviews
        • Configuring the review system
        • Change the review redirection links
        • Where to find Google review redirection link?
        • Copy review settings to other Venues?
        • Change when a review request email is sent?
        • How to send a review reminder
        • Reply to user messages
        • Forward customer feedback to help desk systems
        • Turn off the review system?
        • TripAdvisor Review Express
        • How to change your review score style
        • Send a test review email
      • Email Marketing
        • Send an email after the first login
        • Send an email on login
        • Send an email after a visit
        • Send an email after X visits
        • Send an email if somebody hasn’t visited in so long
        • Copy emails to other Venues
        • Adding Email Attachments
        • Bulk email campaigns sending rules
        • Send emails using your own domain (address)
        • Setup your Gmail account as the email sender
        • How to set up your own SMTP server
        • Use Amazon SES to send your emails
        • Create a linked button in the email editor
      • Dashboard Users
        • Project and venue permissions
        • Adding an Admin User
      • SMS Marketing
        • Setup SMS Automation
        • USA Registration
      • How to export user data
      • Verified vs Unverified User Data
      • How to read device statistics
      • Dashboard statistics – what do they represent?
      • Adding Custom Fonts
      • How to remove a user from the Social WiFi database
      • Optional features – autologin, AP warnings and others
    • Dashboard FAQs
      • How do I delete content in the Media tab?
      • Why are the email and splash page editors different?
      • Can I import a database into Social WiFi?
      • How to ask a user for more feedback
      • How do I add more than one Pixel or Cookie to my Venue?
      • How to turn off New Feedback email notifications
      • Why do I get Access Point Warning emails?
      • How to turn off Access Point Warning email notifications
      • Can I move the "Connect to Internet" button?
      • Can I edit venue ID?
      • Can I add other review sites to my system?
      • Can I add a custom set of review emojis?
      • My data isn’t appearing in the User Data tab
      • Is the dashboard available in other languages?
      • Send a Project Report
      • Can I add other language versions?
      • My venue shows as Inactive
    • WiFi Login FAQs
      • Social Media Login
        • Can I authenticate for Facebook login via the app?
        • What data do you get from each login method?
        • Why Facebook widget is not enabled on MacBooks?
        • Can my guests like or check-in at my business?
        • Can I use Instagram login widget on my login page?
        • Can I use Google login widget on my login page?
      • Email Login
        • Turn off verification emails
        • Why are activation emails recommended?
        • How to make the email verification link compulsory
        • Why there are multiple activation emails for one user?
        • How to ask for more information on email login
      • Login Codes
        • Pre-login Code vs Login Bypass Codes?
        • Add a password unlock button on the Pre Login Page
        • How to generate Pre Login codes
        • How to generate Login Bypass codes
      • Known Issues
        • Issues with hotspot networks on Apple devices
      • How Auto Login works
      • Ask additional questions on WiFi login
      • How to collect phone numbers
      • Redirect to a webpage after login
      • I didn’t receive an email after logging in
      • How to gather feedback during the login process
  • Integrations
    • Connecting Social WiFi data
      • Integrate with Mailchimp
      • Integrate with Campaign Monitor
      • Integrate with Zapier
      • Integrate with HubSpot
      • Integrate with GetResponse
      • Integrate with Revinate
      • Integrate with Klaviyo
      • Integrate with Brevo
      • Integrate with SALESmanago
      • Integrate with Freshmail
      • Push historic data to your CRM
      • Copy Integrations to other Venues
    • Retargeting Pixels & Cookies
      • Pixels & Cookies Purpose
      • Add Facebook Pixel
      • Add TikTok Pixel
      • Add Snapchat Pixel
      • Add Google Ads Cookie
      • Copy Integrations to other Venues
  • Tips & Tricks
    • Sending surveys via WiFi with Google Forms
  • Billing
    • Invoicing & Payments
      • Can you automatically take my payments?
      • How do I cancel my service?
      • What are the payment terms?
      • How can I pay for my service?
      • When do Social WiFi send invoices?
  • Reseller Program
    • Brand Guidelines
    • White Label
      • White label configuration guide
      • White label hardware configuration guide
      • Account Management
      • Can Social WiFi be white labelled?
      • Can my company’s logo be placed in the dashboard?
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On this page
  • Log in to the HiveManager NG interface
  • Authenticate via RADIUS Server
  • Adding the Access Point’s MAC to Social WiFi dashboard

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  1. Hardware & Installation
  2. Installation Guides

Aerohive

Aerohive AP configuration instructions (applies to HiveManager NG 6.4r1 and newer versions)

Hive Manager Connect version is not supported.

Log in to the HiveManager NG interface

Go to Configure → Network Policies → Add Network Policy

Configure New Policy

Wireless

checked

Switches

unchecked

Routing

unchecked

Policy name

type in your chosen name, for example “SocialWiFi Guest” (users will not see this name)

Save

In the Wireless Networks tab → Add → All other Networks (standard)

Name (SSID)

your network name

Broadcast Name

this is the network name that the users will see

SSID Authentication

Open (unsecured)

Enable Captive Web Portal

On

User Auth on Captive Web Portal

checked

Choose Authentication Type

Redirect to External URL for Authentication

Send Client's Requested URL in Clear Text

checked

Default Captive Web Portal → Add

Name

socialwifi

Captive Web Portal

checked

Login URL

http://login.socialwifi.com

Password Encryption

No Encryption

Authentication Method

PAP

Success Page

Off

Redirect clients after a successful login attempt

checked

To the initial page

checked

Failure Page

Off

Redirect clients after a failed login attempt

checked

To the login page

checked

Walled Garden → Add

Web

checked

Paste the domains below into the text field

Mandatory

login.socialwifi.com

sw-login.com

Facebook remarketing pixel

connect.facebook.net

www.facebook.com

Google remarketing tag

www.googletagmanager.com

www.googleadservices.com

googleads.g.doubleclick.net

YouTube widget on login pages

*.youtube.com

*.ytimg.com

*.googlevideo.com

yt3.ggpht.com

Facebook login

facebook.com

*.facebook.com

*.fbcdn.net

X (Twitter) login

twitter.com

api.twitter.com

x.com

api.x.com

*.twimg.com

LinkedIn login

linkedin.com

*.linkedin.com

*.licdn.com

Authenticate via RADIUS Server

  • Default RADIUS Server Group – press +

In the Configure RADIUS Servers window:

RADIUS Server Group Name

SocialWiFi

Check EXTERNAL RADIUS SERVER and press +

Name

swradius

IP/Host Name

press + and choose “IP Address”

In the New IP Address or Host Name window:

Name

swradius

IP Address

35.205.62.147

Save IP

In the previous window:

Server Type:

Check Authentication Port

31812

Check Accounting Port

31813

Shared Secret

paste in the Radius Secret located in Access Points tab

Save External RADIUS

In the Configure RADIUS Servers window check “swradius” on the list and press SAVE RADIUS

In the Wireless Networks tab press SAVE

In the Deploy Policy select your chosen AP and press UPLOAD

Adding the Access Point’s MAC to Social WiFi dashboard

In the MONITOR tab press “Column Picker” next to the “Update Devices” button and highlight the MAC Address

A “MAC Address” column should show up on the AP list.

Copy the MAC Address of each AP that you want to add to the system and add it in the Social WiFi panel in the “Access Points” tab, press “Add” (upper right corner), paste the MAC address you copied into the form (adding a name is optional) and click “Create”.

You are now ready to test your new network by connecting to it through the configured Access Point.

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Last updated 2 months ago

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