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  • 💡Using this Academy
  • Getting Started
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    • Hardware FAQs
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      • Set network limits
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      • Change MikroTik SSID
      • Why is there no Meraki GO integration?
      • Configure devices to make YouTube widget work
    • Setup FAQs
      • Login process
      • QR codes and Social WiFi
      • Troubleshooting
      • Setting up your first AnyDesk session
      • How to export configuration from a MikroTik device?
      • How to create HAR file on different internet browsers
      • What benefit is editable radius secret?
      • Can I charge customers for WiFi access?
      • Understanding Access Point statuses?
  • Dashboard Guides
    • Dashboard Guides
      • Location Management
        • How to add a new Project
        • How to add a new Venue
        • Duplicate a Venue design within a Project
        • What is the difference between a Project and a Venue?
        • How do I delete a Project or Venue
      • WiFi Splash Pages
        • How to add a Pre-Login Page
        • How to copy Login pages to other Venues in a Project
        • How to change the opt in slider to a button
        • Adding YouTube widget
        • Adding a countdown delay on the Pre-Login Page
        • Login button options
        • Embed Instagram posts on your Welcome Page
      • Online Reviews
        • Configuring the review system
        • Change the review redirection links
        • Where to find Google review redirection link?
        • Copy review settings to other Venues?
        • Change when a review request email is sent?
        • How to send a review reminder
        • Reply to user messages
        • Forward customer feedback to help desk systems
        • Turn off the review system?
        • TripAdvisor Review Express
        • How to change your review score style
        • Send a test review email
      • Email Marketing
        • Send an email after the first login
        • Send an email on login
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        • Send an email after X visits
        • Send an email if somebody hasn’t visited in so long
        • Copy emails to other Venues
        • Adding Email Attachments
        • Bulk email campaigns sending rules
        • Send emails using your own domain (address)
        • Setup your Gmail account as the email sender
        • How to set up your own SMTP server
        • Use Amazon SES to send your emails
        • Create a linked button in the email editor
      • Dashboard Users
        • Project and venue permissions
        • Adding an Admin User
      • SMS Marketing
        • Setup SMS Automation
        • USA Registration
      • How to export user data
      • Verified vs Unverified User Data
      • How to read device statistics
      • Dashboard statistics – what do they represent?
      • Adding Custom Fonts
      • How to remove a user from the Social WiFi database
      • Optional features – autologin, AP warnings and others
    • Dashboard FAQs
      • How do I delete content in the Media tab?
      • Why are the email and splash page editors different?
      • Can I import a database into Social WiFi?
      • How to ask a user for more feedback
      • How do I add more than one Pixel or Cookie to my Venue?
      • How to turn off New Feedback email notifications
      • Why do I get Access Point Warning emails?
      • How to turn off Access Point Warning email notifications
      • Can I move the "Connect to Internet" button?
      • Can I edit venue ID?
      • Can I add other review sites to my system?
      • Can I add a custom set of review emojis?
      • My data isn’t appearing in the User Data tab
      • Is the dashboard available in other languages?
      • Send a Project Report
      • Can I add other language versions?
      • My venue shows as Inactive
    • WiFi Login FAQs
      • Social Media Login
        • Can I authenticate for Facebook login via the app?
        • What data do you get from each login method?
        • Why Facebook widget is not enabled on MacBooks?
        • Can my guests like or check-in at my business?
        • Can I use Instagram login widget on my login page?
        • Can I use Google login widget on my login page?
      • Email Login
        • Turn off verification emails
        • Why are activation emails recommended?
        • How to make the email verification link compulsory
        • Why there are multiple activation emails for one user?
        • How to ask for more information on email login
      • Login Codes
        • Pre-login Code vs Login Bypass Codes?
        • Add a password unlock button on the Pre Login Page
        • How to generate Pre Login codes
        • How to generate Login Bypass codes
      • Known Issues
        • Issues with hotspot networks on Apple devices
      • How Auto Login works
      • Ask additional questions on WiFi login
      • How to collect phone numbers
      • Redirect to a webpage after login
      • I didn’t receive an email after logging in
      • How to gather feedback during the login process
  • Integrations
    • Connecting Social WiFi data
      • Integrate with Mailchimp
      • Integrate with Campaign Monitor
      • Integrate with Zapier
      • Integrate with HubSpot
      • Integrate with GetResponse
      • Integrate with Revinate
      • Integrate with Klaviyo
      • Integrate with Brevo
      • Integrate with SALESmanago
      • Integrate with Freshmail
      • Push historic data to your CRM
      • Copy Integrations to other Venues
    • Retargeting Pixels & Cookies
      • Pixels & Cookies Purpose
      • Add Facebook Pixel
      • Add TikTok Pixel
      • Add Snapchat Pixel
      • Add Google Ads Cookie
      • Copy Integrations to other Venues
  • Tips & Tricks
    • Sending surveys via WiFi with Google Forms
  • Billing
    • Invoicing & Payments
      • Can you automatically take my payments?
      • How do I cancel my service?
      • What are the payment terms?
      • How can I pay for my service?
      • When do Social WiFi send invoices?
  • Reseller Program
    • Brand Guidelines
    • White Label
      • White label configuration guide
      • White label hardware configuration guide
      • Account Management
      • Can Social WiFi be white labelled?
      • Can my company’s logo be placed in the dashboard?
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On this page
  • Compatibility
  • Access device administration panel
  • Captive Portal Policy
  • Enable Captive Portal on Wi-Fi
  • Add the access points to Social WiFi panel
  • Test the solution

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  1. Hardware & Installation
  2. Installation Guides
  3. Grandstream

GWN Cloud

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Last updated 2 months ago

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Compatibility

Social WiFi has been tested and is proven to work on the following configurations:

Access point firmware

  • 1.0.25.3 and newer

Access device administration panel

This guide assumes that the device is already added to your GWN Cloud.

Captive Portal Policy

Go to Settings -> Profiles -> RADIUS and press "+ Add".

Now, configure as follows:

Name

sw_radius

Server Address

35.205.62.147

Port

31812

Secret

For the "Radius Accounting Servers" and below:

Server Address

35.205.62.147

Port

31813

Secret

RADIUS NAS ID

(leave empty)

Attempt Limit

1

RADIUS retry timeout (s)

10

Accounting Update Interval (sec)

600

Dynamic VLAN

Leave unchecked

Click Save.

Now, go back to Profiles and go to Portal Policy. Press "+Add".

Configure as follows:

Name

Social WiFi

Splash Page

External

Platform

Universal Platform

External Splash Server Address

http://login.socialwifi.com

RADIUS Authentication

sw_radius

Timeout Duration of Unauthenticated Clients (minutes)

1

Redirect URL

https://login.socialwifi.com/redirect/

Enable HTTPS Redirection

Leave unchecked

Enable Secure Portal

Leave unchecked

When finished, scroll down. Now you’ll need to add the following domains in the Pre Authentication Rule(s) section.

Each domain needs to be added separately. For each one, click the Select Destination dropdown and select Hostname. Use the domain as the value for the field next to the dropdown. Click the Select Service dropdown and select Web.

You can add more entries by clicking the Add New Authentication Rule button.

Mandatory

  • login.socialwifi.com

  • sw-login.com

Facebook remarketing pixel

  • connect.facebook.net

  • www.facebook.com

Google remarketing tag

  • www.googletagmanager.com

  • www.googleadservices.com

  • googleads.g.doubleclick.net

YouTube widget on login pages

  • youtube.com

  • ytimg.com

  • googlevideo.com

  • yt3.ggpht.com

Facebook login

  • facebook.com

  • fbcdn.net

X (Twitter) login

  • twitter.com

  • x.com

  • twimg.com

LinkedIn login

  • linkedin.com

  • licdn.com

When finished, click Save at the bottom.

Enable Captive Portal on Wi-Fi

Go to Settings -> Wi-Fi in the menu on the left. Click the Edit icon (if you already have a working WiFi network) or the +Add button (if you need to create a new WiFi network).

In the Basic section, configure as follows:

WiFi

Enabled

SSID

*Your SSID name*

Client IP Assignment

Leave default

Associated VLAN

Leave unchecked

Enable Captive Portal

Checked

Captive Portal Policy

Social WiFi

SSID band

Leave default

In the Access Security section use the following settings:

Security Type

Open

Click Save.

Add the access points to Social WiFi panel

The setup of the controller is now finished. The last step is to add all access points to the Social WiFi platform.

Go to Devices in the menu on the left. You’ll find the list of all connected access points. One of the columns should be “MAC”. You’ll need to copy the MAC address and paste it into Social WiFi panel.

To do that, switch to Social WiFi Panel, go to Access Points tab, click the Add button and paste the MAC address of the access point.

Click Create. Repeat this step for each access point.

Test the solution

Connect with the WiFi network. You should see a login page. Go through the login process and, once finished, you should have internet access. You should see first connections and authorisations in the Social WiFi Panel’s statistics section.

RADIUS Secret is available in Access Points tab of the

RADIUS Secret is available in Access Points tab of the

Social WiFi Panel
Social WiFi Panel