LogoLogo
🇬🇧 English
🇬🇧 English
  • 💡Using this Academy
  • Getting Started
    • Creating your first venue
  • Hardware & Installation
    • Installation Guides
      • MikroTik
        • Winbox
        • WebFig
        • MikroTik Script Generator
        • VLANs & Additional APs
          • Add VLAN on MikroTik
          • Add additional APs to MikroTik
          • Whitelist a device in the guest network
          • UniFi APs and MikroTik
        • Connection Guide
      • Ubiquiti
        • Ubiquiti UniFi
        • Creating access credentials
        • Installing remote access tunnel
        • Guest network for physical ports
        • Ubiquiti UniFi Legacy
          • Overview
          • Controller configuration
            • New interface version
            • Legacy interface version
          • File upload
            • Cloud Key
            • Dream Machine
            • Software Controller
      • Ruckus
        • Ruckus ZoneDirector
        • Ruckus Unleashed
        • Ruckus Virtual SmartZone
      • Cisco
        • Cisco Catalyst
        • Cisco Meraki
        • Cisco Meraki - add Social WiFi account to your dashboard
        • Cisco WLC
      • TP-Link
        • TP-Link Omada
        • TP-Link Omada (Legacy)
      • Juniper Mist
      • Ruijie
      • Zyxel Nebula
      • OpenMesh
      • Huawei AC / FAT AP
      • Extreme Networks
        • WiNG Controller
        • Extreme Cloud IQ
      • Aruba
        • Aruba Central
        • Aruba IAP
        • Aruba Instant On
      • Alcatel-Lucent
        • OmniVista Cirrus
        • Alcatel-Lucent Express
      • Fortinet
        • FortiGate / FortiWiFi
        • FortiAP
      • Grandstream
        • Direct access
        • GWN Cloud
      • Aerohive
      • Teltonika
      • TanazaOS
      • IgniteNet
      • Cambium Networks
        • cnPilot
        • cnMaestro
      • DrayTek Vigor
      • DCN
    • Hardware FAQs
      • Recommended devices
      • Set network limits
      • How to set up session timeouts on MikroTik devices
      • Change MikroTik SSID
      • Why is there no Meraki GO integration?
      • Configure devices to make YouTube widget work
    • Setup FAQs
      • Login process
      • QR codes and Social WiFi
      • Troubleshooting
      • Setting up your first AnyDesk session
      • How to export configuration from a MikroTik device?
      • How to create HAR file on different internet browsers
      • What benefit is editable radius secret?
      • Can I charge customers for WiFi access?
      • Understanding Access Point statuses?
  • Dashboard Guides
    • Dashboard Guides
      • Location Management
        • How to add a new Project
        • How to add a new Venue
        • Duplicate a Venue design within a Project
        • What is the difference between a Project and a Venue?
        • How do I delete a Project or Venue
      • WiFi Splash Pages
        • How to add a Pre-Login Page
        • How to copy Login pages to other Venues in a Project
        • How to change the opt in slider to a button
        • Adding YouTube widget
        • Adding a countdown delay on the Pre-Login Page
        • Login button options
        • Embed Instagram posts on your Welcome Page
      • Online Reviews
        • Configuring the review system
        • Change the review redirection links
        • Where to find Google review redirection link?
        • Copy review settings to other Venues?
        • Change when a review request email is sent?
        • How to send a review reminder
        • Reply to user messages
        • Forward customer feedback to help desk systems
        • Turn off the review system?
        • TripAdvisor Review Express
        • How to change your review score style
        • Send a test review email
      • Email Marketing
        • Send an email after the first login
        • Send an email on login
        • Send an email after a visit
        • Send an email after X visits
        • Send an email if somebody hasn’t visited in so long
        • Copy emails to other Venues
        • Adding Email Attachments
        • Bulk email campaigns sending rules
        • Send emails using your own domain (address)
        • Setup your Gmail account as the email sender
        • How to set up your own SMTP server
        • Use Amazon SES to send your emails
        • Create a linked button in the email editor
      • Dashboard Users
        • Project and venue permissions
        • Adding an Admin User
      • SMS Marketing
        • Setup SMS Automation
        • USA Registration
      • How to export user data
      • Verified vs Unverified User Data
      • How to read device statistics
      • Dashboard statistics – what do they represent?
      • Adding Custom Fonts
      • How to remove a user from the Social WiFi database
      • Optional features – autologin, AP warnings and others
    • Dashboard FAQs
      • How do I delete content in the Media tab?
      • Why are the email and splash page editors different?
      • Can I import a database into Social WiFi?
      • How to ask a user for more feedback
      • How do I add more than one Pixel or Cookie to my Venue?
      • How to turn off New Feedback email notifications
      • Why do I get Access Point Warning emails?
      • How to turn off Access Point Warning email notifications
      • Can I move the "Connect to Internet" button?
      • Can I edit venue ID?
      • Can I add other review sites to my system?
      • Can I add a custom set of review emojis?
      • My data isn’t appearing in the User Data tab
      • Is the dashboard available in other languages?
      • Send a Project Report
      • Can I add other language versions?
      • My venue shows as Inactive
    • WiFi Login FAQs
      • Social Media Login
        • Can I authenticate for Facebook login via the app?
        • What data do you get from each login method?
        • Why Facebook widget is not enabled on MacBooks?
        • Can my guests like or check-in at my business?
        • Can I use Instagram login widget on my login page?
        • Can I use Google login widget on my login page?
      • Email Login
        • Turn off verification emails
        • Why are activation emails recommended?
        • How to make the email verification link compulsory
        • Why there are multiple activation emails for one user?
        • How to ask for more information on email login
      • Login Codes
        • Pre-login Code vs Login Bypass Codes?
        • Add a password unlock button on the Pre Login Page
        • How to generate Pre Login codes
        • How to generate Login Bypass codes
      • Known Issues
        • Issues with hotspot networks on Apple devices
      • How Auto Login works
      • Ask additional questions on WiFi login
      • How to collect phone numbers
      • Redirect to a webpage after login
      • I didn’t receive an email after logging in
      • How to gather feedback during the login process
  • Integrations
    • Connecting Social WiFi data
      • Integrate with Mailchimp
      • Integrate with Campaign Monitor
      • Integrate with Zapier
      • Integrate with HubSpot
      • Integrate with GetResponse
      • Integrate with Revinate
      • Integrate with Klaviyo
      • Integrate with Brevo
      • Integrate with SALESmanago
      • Integrate with Freshmail
      • Push historic data to your CRM
      • Copy Integrations to other Venues
    • Retargeting Pixels & Cookies
      • Pixels & Cookies Purpose
      • Add Facebook Pixel
      • Add TikTok Pixel
      • Add Snapchat Pixel
      • Add Google Ads Cookie
      • Copy Integrations to other Venues
  • Tips & Tricks
    • Sending surveys via WiFi with Google Forms
  • Billing
    • Invoicing & Payments
      • Can you automatically take my payments?
      • How do I cancel my service?
      • What are the payment terms?
      • How can I pay for my service?
      • When do Social WiFi send invoices?
  • Reseller Program
    • Brand Guidelines
    • White Label
      • White label configuration guide
      • White label hardware configuration guide
      • Account Management
      • Can Social WiFi be white labelled?
      • Can my company’s logo be placed in the dashboard?
Powered by GitBook
On this page
  • Compatibility
  • Access the administration panel
  • Wireless network configuration
  • RADIUS configuration
  • Portal configuration
  • Access Control configuration
  • Add the access points to Social WiFi panel
  • Test the solution
  • Firewall troubleshooting

Was this helpful?

  1. Hardware & Installation
  2. Installation Guides
  3. TP-Link

TP-Link Omada (Legacy)

Compatibility

Social WiFi has been tested and is proven to work on the following configurations:

Omada Cloud-based Controller

  • Version 5.6.0 and above (tested up to 5.14)

You will need a paid Standard plan on the TP Link Omada Cloud-based controller.

As of September 2024, a new Essentials controller plan is available, but lacks the required functionality to setup a Captive Portal.

Omada Software Controller

  • Controller V4: unsupported

  • Controller V5: versions 5.3.1 and newer (tested up to 5.14)

If you're using a version higher than 5.14, please switch to the Omada article.

Access the administration panel

This guide assumes using the web based UI of the controller, which you can access by entering the IP address of the device in your browser. E.g. if the controller is installed on a local machine, enter: http://127.0.0.1:8088. The screenshots are based on controller version 4.4.3.

Alternatively, if your device is managed from Omada Cloud, you can access the management UI from there.

Wireless network configuration

If you don’t have a wireless network configured yet, go to Settings → Wireless Networks and click the Create New Wireless Network button.

Use the following settings:

Network Name (SSID)
e.g. “Social WiFi” (or any name that you want)

Band

2.4GHz and 5GHz (or only one of them, if you prefer)

Guest Network

Enable

Security

None (preferred for guest WiFi)

Apply

RADIUS configuration

Go to Settings → Authentication → RADIUS Profile and click the Create New RADIUS Profile button.

Use the following settings:

Name
socialwifi

Authentication Server IP

35.205.62.147

Authentication Port

31812

Authentication Password

RADIUS Accounting

Enable

Interim Update

Enable

Accounting Server IP

35.205.62.147

Accounting Port

31813

Accounting Password:

Save

Portal configuration

Go to Settings → Authentication → Portal and click the Create New Portal button.

Use the following settings:

Name
Social WiFi

Portal

Enable

SSID & Network

Social WiFi

Authentication Type

RADIUS Server

Authentication Timeout

8 hours (change it, if you want to kick people sooner or later)

RADIUS Profile

socialwifi

NAS ID

Can be anything, you can leave the default value

Portal Logout:

Not Enabled

Authentication Mode

PAP

Portal Customization

External Web Portal: http://login.socialwifi.com

HTTPS Redirection

Not Enabled (recommended)

Landing Page

The Original URL

Apply

Access Control configuration

Go to Settings → Authentication → Portal and click the Access Control tab at the top. Click Enable next to Pre-Authentication Access. Click the (+) Add button.

Now you’ll need to add the following domains. Change IP Range to URL and for each domain add an entry. You can add more entries by clicking the (+) Add New Pre-Authentication Access Entry button.

Mandatory

login.socialwifi.com
sw-login.com

Facebook remarketing pixel

connect.facebook.net
www.facebook.com

Google remarketing tag

www.googletagmanager.com
www.googleadservices.com
googleads.g.doubleclick.net

YouTube widget on login pages

Not supported, because TP-Link Omada controller does not support wildcards in URLs.

Facebook login

facebook.com
static.xx.fbcdn.net
external-frt3-2.xx.fbcdn.net

X (Twitter) login

twitter.com
api.twitter.com
x.com
api.x.com
pbs.twimg.com
abs-0.twimg.com
abs.twimg.com

LinkedIn login

www.linkedin.com
static-exp1.licdn.com
media-exp1.licdn.com
static.licdn.com

When finished, press Save and then Apply.

Add the access points to Social WiFi panel

The setup of the controller is now finished. The last step is to add all access points to the Social WiFi platform.

Go to Devices in the menu on the left. We need to display the MAC address for each device. In order to do that, click on the three dots icon, just next to the Actions column. Click on the checkbox next to MAC Address. The MAC ADDRESS column will be added. You will need those MAC addresses in the next step.

Now, switch to Social WiFi Panel, go to Access Points tab, click the Add button and paste the MAC addresses of all of your access points controlled by the Omada controller. Click Create.

Test the solution

Connect with the WiFi network. You should see a login page. Go through the login process and, once finished, you should have internet access. You should see first connections and authorizations in the Social WiFi Panel’s statistics section.

Firewall troubleshooting

Symptom: after connecting to the WiFi network, on the last step which is clicking the "Connect to the internet button" you're not getting connected to the internet.

Solution: it might be the case that you have a firewall that blocks traffic between the WiFi device and the controller. You might either have explicit blocking rules on the firewall, or simply have separate VLANs for the guests and the controller and the traffic between them might be blocked as well. In this case you have to unlock specific ports. For example:

  • TCP 8088 (When the clients visit the Portal page via an HTTP connection)

  • TCP 8843 (When the clients visit the Portal page via an HTTPS connection)

More details on firewall configuration are available under this link:

https://www.tp-link.com/us/support/faq/3281/

PreviousTP-Link OmadaNextJuniper Mist

Last updated 2 months ago

Was this helpful?

RADIUS Secret is available in Access Points tab of the

RADIUS Secret is available in Access Points tab of the

Social WiFi Panel
Social WiFi Panel